Privacy Policy for Lensong.com – Last Updated: 25/01/2024
This Privacy Policy outlines the practices of LenSong, the operator of lensong.com, concerning the collection, storage, usage, sharing, and security of personal information. This policy is designed to comply with the General Data Protection Regulation (GDPR) and to uphold the highest standards of user privacy.
1. Data Collection:
1.1 Personal Information:
- We collect personal information (such as name, address, email, and phone number) when you place an order for air purifier replacement filters on our website.
1.2 Payment Information:
- We securely collect payment information for transactional purposes. However, we do not store credit card details on our servers.
1.3 Device Information:
- Information about your device, including IP address, browser type, and operating system, may be collected to enhance your browsing experience.
1.4 Cookies:
- Our website uses cookies to improve functionality. You can manage cookie preferences through your browser settings.
2. Data Usage:
2.1 Order Fulfillment:
- Personal information is used to process and fulfill orders, including shipping and delivery.
2.2 Communication:
- We may use your email address to send order updates, promotions, and relevant information. You can opt-out of marketing communications.
2.3 Website Improvement:
- Data analysis may be conducted to enhance our website’s functionality and improve user experience.
3. Data Sharing:
3.1 Third-Party Service Providers:
- We may share your information with trusted third-party service providers for order fulfillment, payment processing, and marketing.
3.2 Legal Compliance:
- Personal information may be disclosed if required by law or in response to legal requests.
4. Data Security Measures:
4.1 Secure Transactions:
- Industry-standard encryption is employed to safeguard personal and payment information during transmission.
4.2 Data Retention:
- Personal information is retained only as long as necessary for the purposes outlined in this policy.
5. User Rights:
5.1 Access and Correction:
- Users have the right to access and correct their personal information. Contact us at contactus@lensong.com for assistance.
5.2 Opt-Out:
- Users can opt-out of marketing communications by following instructions in our emails or contacting us directly.
6. Contact Information:
If you have questions or concerns about our Privacy Policy, please contact us at:
Lensong.com
10 Esterbrooke Ave, Toronto, Ontario, M2J 2C2 Canada
Email: contactus@lensong.com
Changes to Privacy Policy:
Lensong.com reserves the right to update this Privacy Policy. Any changes will be posted on this page, and the date of the last update will be modified accordingly. Users are encouraged to review the policy periodically.
7. Consent:
By using lensong.com, you hereby consent to the terms outlined in this Privacy Policy. You acknowledge that your personal information will be processed in accordance with this policy.
8. Children’s Privacy:
Our website and services are not directed towards individuals under the age of 13. We do not knowingly collect or store information from children. If we become aware of any data collected from a child, we will take immediate steps to delete such information.
9. International Data Transfers:
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Data Protection Officer (DPO):
Lensong.com has appointed a Data Protection Officer responsible for overseeing data protection matters. You can contact the DPO at contactus@lensong.com.
11. Data Breach Notification:
In the event of a data breach that may impact your personal information, Lensong.com commits to notifying you promptly and taking all necessary measures to mitigate the potential risks.
12. Governing Law:
This Privacy Policy is governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles.
13. Effective Date:
This Privacy Policy is effective as of the last updated date stated at the beginning of the document.
14. Review and Amendments:
Lensong.com may review and update this Privacy Policy periodically. Any amendments will be posted on our website, and we encourage you to review the policy regularly.
15. User Agreement:
Your use of lensong.com is also subject to our Terms of Service, which can be found here. By using our website, you agree to both the Privacy Policy and Terms of Service.
Thank you for trusting lensong.com. We are dedicated to ensuring the privacy and security of your information.
Lensong.com
10 Esterbrooke Ave, Toronto, Ontario, M2J 2C2 Canada
Email: contactus@lensong.com